HAAG’s Care Finders can help you to:
- Register with My Aged Care – the starting point for accessing all aged care services.
- Prepare you for what to expect when you contact My Aged Care and what will happen when you get referred for an aged care assessment
- Refer you to services who can provide additional support
We can answer questions like
- What is the role of the government agency My Aged Care?
- What is an assessment?
- Who provides me with a service?
- More questions? Read more facts about Aged Care here
Where can we help you find aged care?
We can help you access Aged Care in these Local Government Areas. If you live outside these areas we can refer you to another care finder service.
North Western Melbourne Primary Health Network (PHN): Merri-bek, Darebin, Moonee Valley, Melbourne, Macedon Ranges, Hume, Brimbank, Hobsons Bay, Maribyrnong, Melton, Wyndham, Yarra, Moorabool
South Eastern Melbourne PHN: Frankston, Mornington Peninsula
Western Victoria PHN: Corangamite, Greater Geelong, Surf Coast, Colac Otway, Golden Plains, Queenscliff, Warrnambool, Moyne, Southern Grampians Shire, Glenelg
How can I get help
Call us on 1300 765 178, email intake@oldertenants.org.au or inquire using the form below.
Our services are free, confidential and independent.
Enquire online
HAAG also accepts referalls to our service from service providers, with client’s consent. Use this form to make a referral.
Who our care finder service can help
Our care finders can help eligible people to apply for support through My Aged Care. Some people may be able to apply to My Aged Care directly themselves, or have a friend or family member who can help to apply.
You may be eligible for support from our care finders if you:
- need some aged care
- are homeless, or at risk of becoming homeless
- it’s hard to fill in the forms yourself
- it’s hard to talk to government services
- there isn’t a family member, friend or representative who is able to help you with the application
- you’re considered an older person
In case you aren’t eligible for support from us, we can suggest other available services.
Clients’ Stories
The care finder service is supported by the Western, North-West Melbourne, South-East Melbourne, Eastern, Murray and Gippsland Primary Health Networks through the Australian Government’s Primary Health Networks Program.