The options set out in this paper show a serious lack of understanding of the issues raised by residents and other stakeholder about retirement village residencies. Retirement villages are too often unfair and exploitative. The Options Paper proceeds as if the problems were only that residents mistakenly perceived villages to be unfair and exploitative, or as if more information would resolve resident concerns. This is not the case. Again and again, the options paper proposes more information rather than increased protections for residents. This is a persistent failure of the options paper, and if the government proceeds on this basis the reform process will fail current and future retirement village residents.
"There is nothing like staying at home for real comfort."