Retirement Housing Advice Service

Choosing, living in, and leaving retirement housing can be difficult. Are you concerned about a term in your contract, a fee that seems unfair or excessive, or the way management are treating you? Do you have a question about your rights or responsibilities as a resident?

Whether your living in a retirement village, caravan park, or any other kind of Retirement housing, our information, advice and advocacy can help you navigate your way through the maze. If you are a worker who has a client in retirement housing and you need advice, this service can also help you.

Call 03 9654 7389 (interpreters available) or email retirement@oldertenants.org.au for free and confidential retirement housing advice.

Read More about our free Advice Service

Read More about our Workers Advice Line

Retirement Housing Campaign

All too often, living in retirement housing becomes a nightmare for residents who are subjected to hidden fees, bad management, and find themselves evicted, or unable to leave! Our Retirement Housing Campaign is working for reform of the industry, for better regulations, and for the regulations to be enforced.

Read more about our Retirement Housing campaigns and working groups

Retirement Housing Options

Retirement Housing is more than just retirement villages. There are also Independent Living Units, Residential Parks, Rental Parks and Caravan Parks, among others! But what are all these options, and how do you tell them apart.

Read more about Retirement Housing Options