Ali was on the Public Housing waiting list for 20 years before being referred to Home at Last

Peter was sleeping in his car for 3 years before being referred to Home at Last

Mary, an Arabic speaking refugee, had been living in an Rooming house for the last 5 years. She was in very poor health and on the Disability pension. She paid $220 per week for the use of a converted lounge room, shared with a number of strangers.

Social, cultural and linguistic diversity are characteristic of modern, inclusive and globally connected cities such as Melbourne. For generations Melbourne's suburbs have been shaped by cultures and people from all around the world. The Italians went to Carlton, the Greeks found Richmond and the Vietnamese made Footscray home.

Clients Rights, Responsibilities and Privacy when dealing with Home at Last

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Older Tenants' Voice,  Autumn Newsletter - March 2018
Special Cultural Diversity edition with translated material.

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Our organisation supports an Agenda for Ageing in Victoria that will guide practical and timely action to improve the quality of life for all Victorians as we age.

Read the Agenda

10 Apr 2018

Are you passionate about retirement housing reform? A new HAAG working group combining Independent Living Unit and Retirement Housing Residents will be meeting throughout 2018. The working group will meet on the second Tuesday of every month from 11-1pm (with the exception of May) and will be at HAAG . The dates for the year are as follows:

Tuesday 10th April

Monday 14th of May 1pm (CALC complaints workshop runs from 2-4pm)

Tuesday 12th of June

Tuesday 10th July

Tuesday 14th August

Tuesday 11th September

Tuesday 9th October

Tuesday 13th November

Tuesday 11th December

If people can attend please RSVP the week before to retirement@oldertenants.org.au or phone 9654 7389

14 May 2018

Residents living in retirement housing who have problems with their managers may find it hard to get results. They may feel frustrated that complaints to Consumer Affairs Victoria go nowhere, that managers flout the law or trample on residents rights with no consequences.

In this two hour workshop, residents will hear about the types of issues that can be taken to the regulator Consumer Affairs Victoria and the best way to make your complaint count. 

The Molly Hadfield Award

28 Mar 2018
This month we talk to the volunteers and staff at the Barkly St Food Bank, recent winners of this year's Molly Hadfield award, named for the HAAG founder and celebrating outstanding services to older tenants. 
Listen in on 3cr.org.au

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