Maryanne's Deferred Management Fee Nightmare

Maryanne (not her real name) lived happily in a retirement village for over ten years. She was in her mid 80s when construction work in a common area above her unit disrupted a drain above her library, causing serious flooding during heavy rain.

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Response to the ‘Review of the Retirement Villages Act 1986’ Issues Paper

This joint submission with Consumer Action Law Center focuses on five key areas that have emerged as central to retirement village reform in our casework and in feedback from our members: resident rights, contractual complexity, unfair fees, management standards, and dispute resolution. The case study illustrates the ways these issues are connected and compound each other to the detriment of retirement village residents.

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Ageing on the Edge NSW Pre-Budget Submission 2020-21

The Ageing on the Edge NSW Forum is a coali on of organisations working together towards housing justice for older people on low incomes.

Based on widespread consulta on with older people and the community sector in NSW, the Forum has adopted and promotes policy recommendations that are critical to addressing the needs of older people facing housing stress and homelessness.

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