Home at Last is a free information, advice and referral service for older people who need help to find a permanent housing solution. Call Home at Last on 1300 765 178 (10am to 4pm) to talk about your housing needs or visit us at Ross House, 1st Floor, 247-251 Flinders Lane, Melbourne. Interpreter services are available.

Parity Article: Seeking Support and Navigating Services as Older LGBTIQA+ person

It's extrememly hard for older people on low incomes to find affordable rentals. Its even harder for LGBTIQA+ older people. 

Read the article from Parity here

Parity Article: Older Women, Housing insecurity and homelessness

Housing for the Aged Action Group's Home at Last service is the first point of call of many older women living in Victoria who find themselves on the brink of, or experiencing, homelessness. 

Parity Article: How to improve and protect the rights of older people living in retirement housing

The power imbalance between tenant and landlord in Australia in 2024 is well known. But for people living in retirement housing there is often an even greater power imbalance between them and their housing provider. 

Read the article from Parity here

Parity Article: Australia's Housing Crisis - Experiences from Older People who have lived it

Marie Sillars and Wendy Morris from the National Alliance of Seniors for Housing, and Susan Hawkeswood from the Ageing on the Edge NSW Lived Experience Group.

As Australia's housing crisis has worsened, a diverse group of older people from across the nation has come together with a common goal. By speaking about their own experiences of this crisis they hope to build an awareness of how it impacts people as they grow older, and to add their voices to those calling for a fairer housing system, one which ensures everyone living in Australia has access to a safe, stable, accessible and affordable home. 

Read the article from Parity here

Improving NSW rental laws Consultation Paper

The NSW Ageing on the Edge Forum is a coalition of about 150 organisational supporters and members. The members of the Forum are advocates for change, including older people with lived experience of homelessness, service providers, peak advocacy bodies and private sector organisations, working together to address housing and homelessness related issues of older people.

Ageing on the Edge Coalition endorses the submissions and the recommendations of Shelter NSW and COTA NSW to this consultation paper.

Read the Submission

Federal Pre-Budget Submission 2024-25

HAAG welcomes the opportunity to provide input into the Treasury through the pre-budget submission process. This submission is based on our experience delivering housing and related support services to older people, research and lived experiences of older people experiencing housing stress or homelessness in Australia.

Read the Submission

Inquiry into the Rental and Housing Affordability Crisis in Victoria

HAAG welcomes the opportunity to provide input into the Inquiry into the Rental and Housing Affordability Crisis in Victoria. This submission is based on our experience delivering housing and related support services to older people, research and lived experiences of older people experiencing housing stress or homelessness in Australia. We especially acknowledge the contributions to this submission made by members of HAAG’s advisory groups including Retirement Accommodation Action Group (RAAG), LGBTQIA+ reference group and culturally and linguistically diverse (CALD) reference group.

Read the submission

English Membership Form

PDF icon Membership Form

PDF icon Friends of the Association Organisation Membership Form

English Plain Language Flyer

An English plain language explanation of Home at Last and how we can help.

Download the Flyer

English Language Case Study Videos

These films have been developed in collaboration with community members in response to an increasing awareness of housing issues for older migrant and refugee communities. These films are fictional, but are based on common experiences that lead older people from culturally diverse communities to contact HAAG and Home at Last. The aim of the films is to increase awareness of the different pathways that can lead to housing issues, to increase awareness of Home at Last, and improve the ability of older people from culturally diverse backgrounds to navigate the housing/homelessness system.

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Project Reports

Preventing Homelessness in Older Culturally and Linguistically Diverse Communities is a collaboration between Ethnic Communities Council of Victoria (ECCV) and HAAG. The project was designed to reach out to key communities and provide housing options information the languages of those communities. This report discusses the project and its impact on the communities involved.