Brokerage support

Sunay side up
October 27, 2026
Sunay, 52 years old, was living in a a rooming house in South-Eastern Melbourne after battling with long term homelessness. He had lived in the rooming house for nine months with no major issues. Despite Sunay being a cheery and helpful character, a new resident of the rooming house took a serious dislike to Sunay.… …
Posted in: Multicultural & Multifaith Communities, Client Stories, Community Housing, Turkish – Türkçe, Housing Support

Hulya’s happy new home
October 8, 2025
Hulya, 59, was one of 13 clients we securely housed in a brand new housing project in Pascoe Vale. Hulya approached HAAG in March 2023. She was homeless, couch surfing with her adult children, but was so desperate to get her own place, where she could host her children and seven grandchildren, eat her traditional… …
Posted in: Multicultural & Multifaith Communities, Client Stories, Community Housing, Turkish – Türkçe, Housing Support

Finding care after a fracture
July 8, 2025
Judi, a woman in her mid-70s, was referred to care finder by a Community Mental Health nurse for urgent housing instability, financial hardship and declining mental health. Previously managing private rental cost of $490 per week through part-time work as a mental health nurse, Judi became unable to work following a severe injury involving a… …
Posted in: Client Stories, Care Finder, Housing Support

Homeless not hopeless
December 5, 2024
Sue is 74 years old and became homeless when her daughter asked her to leave her property in NSW. She moved to Victoria to stay with a friend, who helped her to connect with the local crisis homelessness service, Beyond Housing. She was referred into our program by Beyond Housing Seymour. In late July, case… …
Posted in: Client Stories, Care Finder, Housing Support, Victoria
Coming home
June 18, 2021
EMMA, 53 years old, moved to Victoria after being assaulted in Townsville, a city on the north-eastern coast of Queensland. She was sharing accommodation but after the assault she decided to move to the Barwon Region where she is originally from. The assault impacted her life, and Emma developed fears to find new accommodation. She… …
Posted in: Client Stories, Elder Rights, Housing Support

John and Max
June 7, 2019
For 14 years John* was living in a private rental flat attached to a bottle shop in Brunswick West. Throughout his years of living there, he recalled only a handful of times that his landlord visited the property. Many of his requests for maintenance of the property, including water flooding through the ceiling when it rained, were ignored… …
Posted in: Client Stories, Pets, Public Housing, Housing Support

Mary’s “Home at Last”
May 3, 2018
Mary (55) an Arabic speaking refugee, had been living in an Rooming house for the last 5 years- She was in very poor health and on the Disability pension. She paid $220 per week for the use of a converted lounge room, shared with a number of strangers. There were a lot of people coming… …
Posted in: Multicultural & Multifaith Communities, Client Stories, Community Housing, Elder Rights, Housing Support
