Care Finder

  • Assisting a bereaved man to access aged care and housing

    Assisting a bereaved man to access aged care and housing

    Fred*, a 69 year old man, was referred to us from a homeless service as he had fallen into serious rent arrears and was at risk of becoming homeless. Fred had spent all his superannuation on palliative care and other medical expenses for his wife, and when she died he could no longer afford the… …

    Posted in: Client Stories, Aged care

  • Property investors try to evict elderly couple

    Arthur*, aged in his 90’s, suffered a heart attack after receiving a rent increase notice. He and his partner had been living in the same rental property for 30 years, where the rent was increased by only small amounts every few years. After the property was sold, the new owner increased the rent to an… …

    Posted in: Client Stories, Tenancy

  • Submission to the Inquiry into Aged Care Service Delivery

    Submission to the Inquiry into Aged Care Service Delivery

    The new Support at Home program, implemented in response to the Royal Commission into Aged Care Quality and Safety, aims to ensure ‘a simpler and more equitable system for older people that helps them to stay at home for longer’. While HAAG supports this vision, we hold grave concerns about whether the implementation of the… …

    Posted in: Submissions, Campaigns

  • HAAG’s Services Brochure

    HAAG’s Services Brochure

    We all need secure and affordable housing to be safe and healthy as we age. That’s why we provide support for older people experiencing housing insecurity or homelessness, advice for people in Retirement Housing, connect older people with Aged Care, and advocate for older people’s housing. Download our brochure about all the services we provide …

    Posted in: Brochures, Retirement Housing Advice Service, Tenancy

  • Finding care after a fracture

    Finding care after a fracture

    Judi, a woman in her mid-70s, was referred to care finder by a Community Mental Health nurse for urgent housing instability, financial hardship and declining mental health. Previously managing private rental cost of $490 per week through part-time work as a mental health nurse, Judi became unable to work following a severe injury involving a… …

    Posted in: Client Stories, Brokerage support, Housing Support

  • Briefing paper on the new Support at Home program

    Briefing paper on the new Support at Home program

    The new Support at Home program is being implemented in response to the Royal Commission into Aged Care Quality and Safety. The government states it will bring together current in-home aged care programs, such as the existing Home Care Packages ‘ensuring a simpler and more equitable system for older people that helps them to stay… …

    Posted in: Reports

  • A light at the end of the tunnel

    A light at the end of the tunnel

    Joanna, 61, has Rheumatoid Arthritis as well as Carpal Tunnel syndrome.  She was due to have knee and hip replacements, but she told us “I am not sure how long and painful the recovery will be after a hip or knee replacement. I am not in secure housing to recover, so I have no option… …

    Posted in: Multicultural & Multifaith Communities, Client Stories, Public Housing, Housing Support

  • Seawinds Community pop up info desk

    Seawinds Community pop up info desk

    Moya Tucker, one of our community educators, will be at Seawinds Community Centre to talk all things aged care and housing. …

    Posted in: Events, Community Education

  • Care finder case study

    Rodney, an 85 year old man, was living in a bungalow at the back of a house in the western suburbs of Melbourne. He has lived independently his whole life, never married and has no children. Recently he had been experiencing some mobility and cognitive issues, which were impacting on his ability to live independently,… …

    Posted in: Client Stories

  • Homeless not hopeless

    Homeless not hopeless

    Sue is 74 years old and became homeless when her daughter asked her to leave her property in NSW. She moved to Victoria to stay with a friend, who helped her to connect with the local crisis homelessness service, Beyond Housing. She was referred into our program by Beyond Housing Seymour. In late July, case… …

    Posted in: Client Stories, Brokerage support, Housing Support, Victoria

  • Submission to the Inquiry into Aged Care Bill 2024

    Submission to the Inquiry into Aged Care Bill 2024

    The Aged Care Bill aims to legislate a number of changes proposed by the Aged Care Taskforce including Support at Home. Fundamental to receiving support at home is the expectation that older people have a stable home. HAAG makes a number of recommendations to ensure older people in private rental, marginal housing and other precarious… …

    Posted in: Submissions, Campaigns, Federal Campaigns

  • Supplementary Submission into the Aged Care Bill – age eligibility

    Supplementary Submission into the Aged Care Bill – age eligibility

    We are particularly concerned by the suggestion that no person under 65 should be eligible for aged care services in any circumstance. If implemented, this would exclude prematurely aged homeless people, or those at risk of homelessness, from accessing specialist aged care services like residential care and Support at Home. Our clients often age prematurely… …

    Posted in: Submissions, Campaigns, Federal Campaigns