The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

10 Feb 2025

Our regional workers Teresa, Nat and Anne are at the Cobram Community Centre 43-45 Punt Rd, Cobram VIC 3644. 

11 Mar 2025

Our regional workers Teresa, Nat and Anne are at the Tatura Community Centre on a Tuesday every fortnight.

12-16 Casey Street Tatura

15 May 2024

There is going to be a Parliamentary Inquiry into the demolition of the Public Housing towers. Housing for the Aged Action Group would like to talk to residents, to hear your views, and let the Government know what you think.

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