The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

Corio Library Housing Information Session

15 May 2024

Do you worry about your housing situation and how you can make ends meet? Then come along to this information session at Corio Library to find out how people aged 50+ can access affordable housing.

Preventing Homelessness among Older Women Research Project: Round Table Discussion

25 Oct 2023

Join the Eastern Affordable Housing Alliance for an optimistic and engaging discussion about solutions to older women’s homelessness in Melbourne’s eastern region.
Can retirement villages and Independent Living Units can support older women at risk of homelessness? How we can tap into under-utilised buildings and homes to unlock much-needed housing supply? Join the discussions at Maroondah Federation Estate in Ringwood

Housing Justice Quilting Bee

26 Oct 2023

HAAG is celebrating its 40 year anniversary by making a quilted scrap banner with pieces contributed by members and staff to represent people coming together to advocate for housing justice for all older people!

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