The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

Seawinds Carefinder Information Session

13 Aug 2024

Learn about the Care finder program and how it can assist you to remain independent at home. 

Our workers Moya and Hanh will be onsite to answer any questions you have about aged care.

Echuca Info Session

22 Jul 2024

We're back at Echuca Neighbourhood House sharing housing HAAG information with older people living in insecure housing or homeless in the local community.

Inkerman St Residents Meeting

15 May 2024

There is going to be a Parliamentary Inquiry into the demolition of the Public Housing towers. Housing for the Aged Action Group would like to talk to residents, to hear your views, and let the Government know what you think.

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