The aged care system is complex and difficult to navigate.  There are a group of people not accessing the system who need additional support.  The Aged Care System Navigator is a national trial testing different ways to support people to understand and engage with the aged care system.

The trial has been extended until December 2022.  

HAAG is a "system navigator information hub" providing assistance to people who face barriers to access.  We can help any person in metropolitan Melbourne, the Goulburn Valley Hume region and the Barwon-South region with assistance in registering on My Aged Care, information about what may be available to them, and support to navigate the system.

If you want to talk to someone about aged care, or get help to find the care you need, call us on 1300 765 178 or email navigator@oldertenants.org.au or contact us here.

Stephanie Agius is our Aged Care System Navigator coordinator, and she is happy to have a chat about your options. 

If you'd like more information about the project visit the COTA Australia website.

Latest Community Education Events

26 Nov 2024

A forum about how people from Culturally and Linguistically diverse backgrounds navigate the housing system in Victoria.

We welcome

• HAAG Members and Volunteers
• Past Clients
• Community Leaders
• Service Providers

to talk about their experiences, feedback, and expectations from the housing system and service.

10am-2pm
Tuesday November 26th, 2024

In Person
Level 4, Ross House,
247-251 Flinders Lane,
Melbourne

Online
via zoom

Lunch will be provided!
Please RSVP at
oldertenants.org.au/community-voices-forum

By the 22nd of November

18 Sep 2024

Community information session on accessing affordable housing and navigating My Aged Care for older women and people, as part of Women's Health Week.
 

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